This Privacy Policy explains how taya55 collects, processes, stores, shares, and protects your personal information when you use the taya55 platform. It is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's implementing regulations.
Six core commitments that govern how taya55 handles your personal data — the full legal text follows in the policy sections below.
All data transmitted between your device and taya55 is encrypted with 256-bit SSL — the same standard used by Philippine banks. Your login credentials, personal details, and financial information are never transmitted in plain text across any network.
taya55 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used solely to operate the taya55 platform, comply with PAGCOR regulations, and provide support. That's it — full stop.
As a Filipino data subject, you have statutory rights under the Data Privacy Act of 2012 — including the right to access your data, correct inaccuracies, object to processing, and request deletion where permitted by law. taya55 respects and facilitates all of these rights.
Player personal data and financial records are stored in segregated, access-controlled systems. Only authorized taya55 personnel with a legitimate operational need are permitted to access player records. Access is logged, audited, and reviewed regularly.
taya55 does not retain your personal data indefinitely. Retention periods are tied to legal obligations — PAGCOR requires casino records to be maintained for a minimum of five years. Beyond legal requirements, data is anonymized or deleted in accordance with this Policy.
In the unlikely event of a personal data breach that poses a real risk to your rights, taya55 is committed to notifying affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
taya55 ("taya55," "we," "us," "the Platform") is a PAGCOR-regulated online gaming platform operating at taya55.club. We are committed to protecting the privacy and personal data of every player, visitor, and user who interacts with our platform. This Privacy Policy ("Policy") describes how taya55 collects, processes, uses, discloses, stores, and protects personal data in connection with the operation of the taya55 website and all related services.
This Policy applies to all personal data processed by taya55, including data collected during account registration, identity verification, financial transactions, gameplay, customer support interactions, and marketing communications. It covers data processed through the taya55 website, mobile browser, and any taya55-branded application or service.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable National Privacy Commission (NPC) issuances. It should be read in conjunction with the taya55 Terms & Conditions and Responsible Gaming Policy.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for personal data processed on the taya55 platform is:
taya55 has appointed a Data Protection Officer (DPO) in accordance with the requirements of RA 10173 and its Implementing Rules. The DPO is responsible for ensuring compliance with data protection laws, handling data subject requests, and liaising with the National Privacy Commission on privacy-related matters.
taya55 collects only such personal data as is necessary for the lawful operation of the platform, regulatory compliance, and the provision of services to players. The categories of personal data collected are described below.
When you create a taya55 account, we collect: full legal name, date of birth, nationality, gender, Philippine residential address (including city — Quezon City, Manila, Cebu, Davao, Makati, or other), email address, and mobile phone number.
To comply with PAGCOR's Know Your Customer (KYC) requirements and the Philippine Anti-Money Laundering Act (AMLA), taya55 collects copies of government-issued identification documents — such as the Philippine National ID (PhilSys), passport, driver's license, UMID, or COMELEC Voter's ID — as well as proof of address documentation.
Records of all deposits, withdrawals, bonuses, bets, wins, and losses processed through your taya55 Wallet, including the payment method used (GCash, Maya, BPI, BDO, Metrobank), transaction reference numbers, amounts in Philippine Pesos (PHP), and timestamps.
IP address, device type and identifier, operating system, browser type, referring URL, pages visited, session duration, clickstream data, and game interaction logs. This data is collected automatically when you access the taya55 platform.
Records of your communications with taya55 support, including live chat transcripts, email correspondence, and complaint submissions. These records are maintained for service quality, dispute resolution, and regulatory compliance purposes.
Where you use taya55's responsible gaming tools — deposit limits, session reminders, cooling-off periods, or self-exclusion — records of these requests and their implementation are maintained as required by PAGCOR's Responsible Gaming Standards.
taya55 collects personal data through the following channels:
taya55 processes your personal data for the following purposes, each of which has a corresponding legal basis described in Section 6:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Registration data, contact data |
| Identity verification and KYC compliance | KYC documents, registration data |
| Processing deposits, withdrawals, and wagers | Financial data, registration data |
| Anti-money laundering (AML) monitoring | Financial data, KYC data, usage data |
| PAGCOR regulatory reporting | All categories as required |
| Responsible gaming program administration | Registration data, responsible gaming data |
| Customer support and dispute resolution | Communications data, financial data |
| Platform security and fraud prevention | Technical data, financial data, KYC data |
| Personalization and game recommendations | Usage data, gameplay data |
| Direct marketing (with consent) | Registration data, contact data |
| Platform analytics and improvement | Technical data, usage data (anonymized) |
Under the Data Privacy Act of 2012, taya55 processes personal data on the following legal bases:
taya55 may share your personal data with carefully selected third-party service providers who perform functions on our behalf, including: payment processing partners (GCash/Maya integration, banking partners), identity verification services, customer support platform providers, cloud infrastructure and hosting providers, and IT security services. All service providers are contractually bound to process your data only for the specified purpose and in compliance with RA 10173.
taya55 is required by law to share certain player data with PAGCOR as part of its regulatory reporting obligations. taya55 may also be required to disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or Philippine law enforcement authorities where required by applicable law, court order, or regulatory direction.
taya55 does not sell, rent, barter, or otherwise transfer your personal data to any third party for commercial gain or marketing purposes. Any disclosure outside of the categories described in this Section 7 will only occur with your explicit prior consent.
taya55 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used are as follows:
taya55 does not use third-party advertising or cross-site tracking cookies. You may control non-essential cookies through your browser settings; however, disabling essential cookies will prevent you from logging in to your taya55 account.
taya55 retains personal data only for as long as necessary for the purposes described in this Policy and to comply with applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and KYC records | 5 years from account closure | PAGCOR regulatory requirement / AMLA |
| Financial transaction records | 5 years from transaction date | PAGCOR / AMLC / BIR requirements |
| Gameplay and betting history | 5 years from session date | PAGCOR regulatory requirement |
| Support and communications records | 3 years from last interaction | Dispute resolution / legal claims |
| Technical and access logs | 12 months | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn | RA 10173 consent requirements |
On expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identified individual. Retention periods may be extended where required by ongoing legal proceedings, regulatory investigations, or PAGCOR audits.
taya55 implements a multi-layered security framework to protect your personal data against unauthorized access, loss, alteration, or disclosure. Technical and organizational measures in place include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya55. To exercise any of these rights, contact the taya55 Data Protection Officer at [email protected]. taya55 will respond within 15 business days of receiving a verified request.
You have the right to be informed that your personal data is being collected and processed, including the purposes of processing, the identity of the data controller, and your rights as a data subject. This Privacy Policy is our primary mechanism for fulfilling this right.
You may request a copy of the personal data taya55 holds about you, together with information about how it is being processed. taya55 will provide this within 15 business days of identity verification.
If any personal data taya55 holds about you is inaccurate or incomplete, you have the right to have it corrected. Update your contact details directly in Account Settings or submit a correction request to support.
You have the right to object to the processing of your personal data where taya55 relies on legitimate interests as the legal basis. You may also withdraw consent for direct marketing at any time by updating your notification preferences or contacting support.
You may request deletion or blocking of your personal data where processing is no longer necessary, where consent has been withdrawn, or where data has been unlawfully processed. Note that taya55 may be legally required to retain certain data under PAGCOR regulations and AMLA for the retention periods specified in Section 9 — erasure requests cannot override statutory retention obligations.
If you believe taya55 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. taya55 encourages you to contact us first at [email protected] so we can attempt to resolve the matter — but your right to go directly to the NPC is unconditional.
taya55 is an online gambling platform regulated by PAGCOR. Under Philippine law, gambling is restricted to individuals who are 21 years of age or older. taya55 does not knowingly collect personal data from individuals under 21 years of age.
Age verification is conducted as part of the KYC process, and taya55 employs technical and procedural measures to prevent access by underage individuals. If taya55 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed and all associated personal data will be deleted from active systems.
The operation of the taya55 platform may involve the transfer of personal data to servers or service providers located outside the Philippines — for example, cloud infrastructure providers or third-party game platform operators whose servers are hosted in other jurisdictions.
Where such transfers occur, taya55 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required by RA 10173. These safeguards include: data processing agreements with all overseas processors incorporating data protection clauses consistent with Philippine law; selecting processors located in jurisdictions with equivalent or stronger data protection regimes where possible; and conducting due diligence on the data protection practices of all third parties who may receive Philippine player data.
Game providers (JILI, Pragmatic Play, PG Soft, and others) whose games are accessible through taya55 operate their own game servers and may process gameplay data in accordance with their own privacy policies. taya55 shares only the minimum data necessary with game providers (typically session token and wager/result data) to operate the games, and does not share your personal identification information with game providers unless required for a specific compliance purpose.
taya55 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. The current version of this Policy, including the effective date, will always be published at taya55.club/privacy-policy.
Where amendments are material — particularly those that affect how your personal data is used or your rights under this Policy — taya55 will notify registered players by email and/or in-platform notification at least 7 days before the changes take effect. Your continued use of the taya55 platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
For non-material changes (formatting corrections, clarifications, or the addition of information that does not diminish your rights), taya55 may update this Policy without advance notice, updating the "Last Reviewed" date at the top of the document.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taya55, please contact our Data Protection Officer:
taya55 aims to respond to all data subject requests within 15 business days of receipt and identity verification. Complex requests may require additional time; you will be notified if an extension is necessary.
For all other taya55 inquiries unrelated to data privacy, please use the 24/7 live chat accessible from any page of the taya55 platform.
taya55 is a PAGCOR-regulated platform built on transparency, data security, and Filipino player trust. Slots, live casino, bingo, sports betting — all in PHP with GCash & Maya. 21+ only.
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